ABOUT CAA

REPRESENTING HEALTH CARE'S FRONT-LINE PROVIDERS

Founded in 1948, the California Ambulance Association (CAA) serves as the unified voice for ambulance service providers across the state of California. Representing both public and private emergency medical services, CAA is committed to advancing the delivery of high-quality, pre-hospital care. As healthcare’s first responders, CAA members play a critical role in California’s healthcare system. The association recognizes best practices, supports sound legislative policy, and promotes the highest standards of emergency medical services.

OUR MEMBERS

The CAA is proud to represent a diverse and dedicated membership united by a common mission: to deliver exceptional emergency medical services across California. Our members span a wide range of providers and partners, reflecting the complexity and collaboration essential to the ambulance industry.

• Active Members are licensed ground ambulance operators—both for-profit and non-profit—who form the core of our voting membership.

• Public Agency/Other Ambulance Members include public, volunteer, and air ambulance providers dedicated to community-based EMS.

• Associate Members are EMS-related organizations, agencies, and associations contributing to the advancement of ambulance services.

• Commercial Members supply the products, services, and technologies that support the ambulance industry.

Together, CAA members form a statewide network committed to excellence and the advancement of EMS best practices.

BENEFITS OF MEMBERSHIP

CAA LISTSERV

CAA listservs are exclusive benefits for member companies, offering a simple and effective way to connect with peers across the ambulance industry. Whether you're navigating billing complexities or sharing operational insights, our listservs provide a space for real-time discussion and collaboration. For example, the Payer Issues Listserv is a valuable resource for billing professionals to exchange strategies and stay ahead in a challenging reimbursement landscape—tapping into the expertise of some of the brightest minds in ambulance billing.

To learn more or to subscribe, email [email protected] or visit your member profile.

MARKETING ADVANTAGE

CAA membership is a mark of professionalism, integrity, and commitment to excellence in emergency medical services. Our thorough application process ensures that every member meets high industry standards—making your affiliation with CAA meaningful to your customers, partners, and community. Members proudly display the CAA logo on websites, business documents, and communications to reflect their adherence to best practices and ethical operations. With over 75-years of trusted leadership in representing, educating, and advocating for ambulance providers, CAA’s reputation can help elevate yours.

LEGISLATIVE & REGULATORY ADVOCACY

Each year, new bills and regulations emerge that could significantly impact ambulance services. The CAA is on the front lines to protect and promote your interests. Through our Legislative and Agency Relations Committee, we identify member priorities, analyze proposed policies, craft strategic positions, and lead efforts in lobbying, grassroots advocacy, and political engagement. Our mission is clear: to ensure legislation supports—not hinders your ability to provide high-quality, life-saving care. CAA also maintains a strong regulatory presence, with our staff and leadership serving on every major statewide EMS committee, task force, and work group. We make certain that the voice of ambulance providers is not only heard but respected in all critical policy discussions. We further our impact by fostering statewide collaboration, building strategic alliances with key stakeholders across California’s EMS system. Together, we’re creating a stronger, more unified voice for providers and the patients they serve.

MEMBER DISCOUNTS

• LegalShield – Affordable legal support for your business and employees
• Savvik Buying Group – Group purchasing power on EMS equipment and supplies

We’re always working to expand our offerings—tell us what discounts matter to you, and we’ll do our best to make it happen. Plus, members receive deeply discounted rates on all CAA-sponsored events, trainings, and conferences compared to non-members.

MEMBER COMMUNICATIONS

CAA keeps members informed with timely, relevant updates on the issues that matter most to ambulance service providers. Members receive News & Information Bulletins that provide a comprehensive overview of key developments in the EMS industry. Periodic Member Updates cover critical topics such as changes to Medi-Cal and Medicare, updates from the State EMS Authority, pending state and federal legislation, and CAA’s ongoing advocacy efforts. For urgent matters requiring immediate attention, CAA distributes Member Alerts to ensure providers can respond quickly to time-sensitive issues. These communications help members stay informed, prepared, and empowered.

MEMBER ENGAGEMENT

CAA fosters strong member engagement through dedicated committees that address strategic priorities and member-specific challenges. General membership forums provide a platform to discuss and shape policy, set strategic objectives, and ensure member voices are heard. Networking events offer valuable opportunities for professionals to share innovations, explore solutions, and stay competitive in a rapidly evolving industry. Members are encouraged to participate in board meetings and committees at their discretion, helping to guide the association’s initiatives and strengthen the collective impact of the CAA.

EDUCATION

CAA provides ongoing educational opportunities to keep your team informed and prepared. Throughout the year, we offer webinars on critical topics such as billing practices, state regulatory requirements, healthcare reform, community paramedicine, data collection, and patient and provider safety. Our programs are designed to support continuous learning and professional development across all levels of your organization. We also welcome member input—if there’s a training topic you’d like to see, we’ll work to make it happen.

EVENTS

CAA hosts major events each year designed to inform, engage, and connect our members with one another and with key partners in the EMS community. The Annual Stars of Life Celebration shines a spotlight on the exceptional professionals who go above and beyond to make a lasting impact on your organization and community. The CAA encourages every ambulance company to nominate and accompany at least one remarkable employee. CAA @ THE CAPITOL in conjunction with the Annual Stars of Life Celebration provides opportunities to meet directly with legislators to advocate for the ambulance industry at the capitol in Sacramento, CA. The CAA Annual Convention offers targeted seminars, interactive workshops, forums, networking opportunities, and exhibits—delivering valuable insights and connections to help members stay informed and competitive.

BUSINESS SUPPORT

CAA provides essential business support with access to our Online Resource Library and expert research assistance. We save you time by answering questions on the ambulance market, payers, and industry policies, and sharing key insights from reports and surveys. Additionally, members can discuss with attorneys and consultants specializing in EMS issues at no extra cost.