BE READY. BE NEXT. BE THERE.
- Elevate your leadership and operational acumen
- Learn directly from high-performing EMS agencies
- Collaborate with peers and industry experts
- Bring back actionable strategies to your organization
This is more than a tour—it's a transformative opportunity to build excellence in ambulance operations and leadership. Secure your spot today!
OPERATIONAL TOUR SITES
Richmond Ambulance Authority | Richmond, VA
In 1991, the Richmond City Council established the Richmond Ambulance Authority (RAA) to provide high-quality EMS for city residents. Since then, RAA has earned national and international recognition for its data-driven, Mobile Integrated Healthcare model. By strategically deploying ambulances based on real-time demand, RAA operates one of the most advanced and busiest EMS systems in the U.S., responding to over 50,000 calls annually and ranking among the top 25% of EMS agencies nationwide.
Wake County EMS | Raleigh, NC
Wake County EMS, founded in 1976, is nationally recognized for its innovative, high-performance emergency medical services. Serving one of North Carolina’s fastest-growing regions, Wake County EMS uses a data-driven, patient-centered approach to deliver advanced pre-hospital care. The agency operates with a dynamic deployment model, ensuring rapid response across both urban and rural areas. With a strong commitment to clinical excellence, community outreach, and continuous improvement, Wake County EMS responds to over 100,000 calls annually and remains a leader in EMS education, innovation, and integrated healthcare.
Medic Mecklenburg EMS Agency | Charlotte, NC
Medic, the Mecklenburg EMS Agency, has been serving Charlotte and Mecklenburg County since 1978. As the busiest 9-1-1 EMS system in North Carolina, Medic responds to over 165,000 calls annually with a focus on clinical excellence, innovation, and community care. The agency uses a performance-based deployment model, combining data analytics and cutting-edge technology to ensure rapid, high-quality emergency response. Known nationally for its leadership in cardiac arrest care and mobile integrated healthcare programs, Medic is committed to advancing emergency medical services while delivering compassionate, patient-focused care to the community.
SCHEDULE AT-A-GLANCE
Monday, October 13, 2025
Arrival & Welcome Reception | Richmond, VA
Tuesday, October 14, 2025
Richmond Ambulance Authority | Richmond, VA
Wednesday, October 15, 2025
Wake County EMS | Raleigh, NC
Thursday, October 15, 2025
Team Outing: Connect, Explore, Engage | Charlotte, NC
Friday, October 17, 2025
Medic Mecklenburg EMS Agency | Charlotte, NC
Conclusion: Program Wrap-Up
REGISTRATION & SPONSORSHIP
CAA Member Registration
Registration Fee: $1,500
Includes: full program access, all site tours, roundtable sessions, and program materials. Lodging, Meals, and Bus Transportation to tour sites are included.
Flight travel is not included; flights and transportation to airports are to be arranged and paid for by the participant.
Commercial Member Sponsorship
Sponsorship Fee: $5,500
As a commercial member sponsor, your company will be front and center with influential EMS decision-makers, showcased as a partner in leadership development and operational excellence.
Includes: Logo Placement on program materials, website event page, and marketing eblasts. Verbal Recognition during the opening and closing remarks of each day’s sessions. Opportunity to register one company representative to attend the full tour and participate in networking opportunities. Inclusion of Company Materials or branded giveaways in attendee welcome kits. Recognition on CAA Social Media.
